Fair Blocks Ltd – Privacy Policy
Company Details
Fair Blocks Ltd (Company No. 16840985)
Registered in England & Wales
Registered Address: Flat C, 63 Queens Road, East Grinstead, RH19 1BG
ICO Registration: ZC037617
Email: info@fairblocks.co.uk
Telephone: 020 4572 9120
1. Introduction
This Privacy Policy explains how Fair Blocks Ltd (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you visit our website or purchase our services. We are the “data controller” for the purposes of the UKGeneral Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using this website or providing your information, you consent to thepractices described in this policy.
2. What Information We Collect
We collect and process the following types of personal data:
- Identity data: name, address, and contact details.
- Property data: address of the property under review.
- Billing data: payment details processed securely through our payment provider (we do not store full card information).
- Document data: copies of service-charge statements, insurance schedules, or correspondence you upload.
- Technical data: IP address, browser type, operating system, and usage logs (viaanalytics tools).
You must not upload documents that infringe copyright, contain unlawful content, or belong to another property without permission.
3. How We Use Your Information
We process personal data only when necessary for:
- Providing our £99 Leasehold Audit or related consultancy services.
- Preparing reports, Section 21/22 requests, or correspondence on your behalf.
- Contacting you about your order or responding to enquiries.
- Maintaining our business records and fulfilling legal obligations.
- Improving our website, customer experience, and internal operations.
We do not sell or rent personal data to third parties.
4. Lawful Bases for Processing
We rely on the following lawful bases under Article 6 UK GDPR:
- Contractual necessity – to perform the service you purchased.
- Legal obligation – to comply with applicable law (e.g. record keeping).
- Legitimate interests – for business management and service improvement.
- Consent – for optional marketing communications (only where opted in).
5. Data Sharing
We may share limited information with:
- Payment processors for secure transactions.
- Professional advisers or sub-contractors who assist with audits oradministration (under confidentiality agreements).
- Legal or regulatory bodies where required by law.
All third-party partners are bound by data-processing agreements consistent with UK GDPR.
6. Data Storage and Retention
Your information is stored securely on encrypted UK-based or GDPR-compliant servers. We retain data for up to six years after completion of your review, to meet accounting and regulatory requirements, after which it is securely deleted or anonymised.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access a copy of your personal data.
- Correct inaccurate or incomplete information.
- Request deletion (“right to be forgotten”) where applicable.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent to marketing at any time.
To exercise these rights, contact info@fairblocks.co.uk. We respond within one month.
8. Data Security
We implement appropriate technical and organisational measures to safeguard your personal data, including encryption, access controls, and secure data storage protocols. Despite these measures, no transmission over the internet can be guaranteed 100% secure, so users share data at their own risk.
9. International Transfers
We do not routinely transfer data outside the UK. If third-party service providers store or process data abroad (e.g. cloud hosting), we ensure equivalent protection through adequacy decisions or ICO-approved standard contractual clauses.
10. Children’s Data
Our services are intended for adults. We do not knowingly collect personal data from anyone under 18 years of age.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website and dated accordingly. Material changes will be notified by email where appropriate.
12. Contact Us
If you have any questions or concerns about this policy or how we handle your data, contact:
Data Protection Officer
Fair Blocks Ltd
Flat C, 63 Queens Road, East Grinstead, RH19 1BG
Email: info@fairblocks.co.uk
If you remain dissatisfied, you have the right to lodge a complaint with the
Information Commissioner’s Office (ICO):www.ico.org.uk | 0303 123 1113.
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