Fair Blocks Ltd. Website Terms of Service

Last updated: 15-11-2025

1. About Fair Blocks

Fair Blocks Ltd (Company No. 16840985) is an independent service-charge consultancy. We are not solicitors, we do not provide legal representation, and we do not give legal advice.

Our role is limited to:

- Reviewing service charge and building insurance documents

- Identifying unclear, unreasonable or unsupported costs

- Preparing an audit report for informational purposes

- Requesting documents from managing agents/freeholders using your written authority

Our services are provided on a consultancy basis only.

2. Use of the Website

You agree to use this website only for lawful purposes. You must not:

- Interfere with the site’s operation

- Attempt to access unauthorised areas

- Preparing an audit report for informational purposes

- Use automated systems to scrape or harvest data

We may suspend or restrict website access for maintenance, updates, or misuse.

3. Your Responsibilities

By using our services, you confirm that:

- You are the leaseholder or authorised representative of the property

- The information you provide is accurate and complete

- You have authority to share property documents

- You will not misuse any reports or materials we provide

You must not upload documents that infringe copyright, contain unlawfulcontent, or belong to another property without permission.

4. The £99 Audit Service

The £99 fixed-fee audit includes:

- Review of 1–3 years of service-charge accounts

- Review of building insurance premiums

- Checks against UK legislation and accepted standards

- Identification of unclear, unreasonable or unsupported costs

- A plain English forensic audit report delivered by email

The audit does not include:

- Legal advice

- Solicitor representation

- Drafting legal letters

- Tribunal attendance

5. Document Uploads

You may upload documents using the drop box link provided after check out.

6. Delivery Timeframe

The audit report is delivered 3–5 working days from the date all required documents are received.

This excludes weekends, Bank Holidays, and delays caused by managing agents or freeholders.

We are not responsible for third party delays.

7. Payment & Refunds

All payments are processed securely.

Refunds are available only if:

- You request it before we begin work, or

- You request it immediately after checkout and no documents have been received.

- Preparing an audit report for informational purposes

- Requesting documents from managing agents/freeholders using your written authority

Waiver of Cooling-Off Period:

You request that we begin work immediately upon receiving your documents and waive your 14-day cooling off right under Regulation 36 of the Consumer Contracts Regulations 2013.

8. No Legal Advice

Fair Blocks provides consultancy services only. Nothing provided should be interpreted as:

- Legal advice

- A legal opinion

- Representation

- Instructions to take legal action

For legal advice, you must consult a solicitor.

9. Intellectual Property

All website content, materials, and reports are the intellectual property of Fair Blocks Ltd.
You may use your audit report for personal or property related purposes only.
You must not republish, sell, or distribute our materials.

10. Limitation of Liability

We are not liable for decisions you make based on your audit report.
We are not liable for losses arising from inaccurate information provided by you or third parties.
We do not guarantee recoveries, refunds, or financial outcomes.
Our total liability is capped at the amount you paid for the service.

11. Privacy Policy

Our Privacy Policy explains how your data is processed and stored.
ICO Registration: ZC037617.
You can view the full Privacy Policy on our website.

12. Contact Information

Fair Blocks Ltd
Company No. 16840985
Email: info@fairblocks.co.uk
Website: www.fairblocks.co.uk

13. Changes to These Terms

We may update these Terms occasionally.
Continued use of the website indicates acceptance of updated terms.